A: 

It is very rare that antennas are required as the SIM cards provided are true roaming SIMs.  This means that they are not tied to a particular network so will search for the strongest network available in your area.  Antenna's tend to be required in very remote areas or where a meter is to be positioned for example, in a basement.  

Kind regards, 

The Stephen P Wales Team

A: 

Yes, the MeterPay subscription is payable for each meter supplied, and covers the cost of the SIM card provided and the ongoing service, 
Kind regards, 
The Stephen P Wales Team

A: 

As the Landlord you would have your own login on the MeterPay website where you have full control of your meters.  You can view credit levels and deliveries as well as amending tariffs, (i.e. standing charge and unit rates).  You can also link a single tariff to multiple meters so if you need to amend the amount you charge, you only have to change one tariff as opposed to re-program multiple meters,

I hope this helps but feel free to get in touch if you have any other queries,

Kind regards,

The Stephen P Wales Team

A: 

Yes, you require one meter for each individual circuit that you are looking to charge for, i.e. for each flat or room,

I hope this helps, but let us know if you have any queries,

A: 

Yes, a debt can be applied to a meter and then a percentage payback amount is set on the tariff, e.g. if the percentage is 20% and the tenants tops up £10, they will be charged £12, with the additional £2 being deducted from the debt.

A: 

Good afternoon,

Thank you for your enquiry.

Your tenants do not need to enter their bank details, (i.e. sort code and account number), they simply check out using their debit or credit card, in exactly the same as if they were ordering something from Amazon or Ebay. MeterPay use a company called Stripe to process all the card payments. Stripe are regulated by the U.K. Financial Conduct Authority and have been audited by a PCI-certified auditor and are certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.

I hope this reassures you and your tenants, but if you want to look in to it further, you can find more about security at Stripe by visiting the link below :

 https://stripe.com/docs/security/stripe

Regards,

Alex M

A: 

All of our prepayment meters allow you to on-sell electricity in scenarios as you described above.  You would continue to pay the bill on the primary meter coming in to the property, and the secondary prepayment meters would allow you to gather funds from your tenants for their proportion of usage.  You control the rates set on the meter, allowing you to ensure you recoup enough funds to pay the primary bill, and most will allow additional features such as emergency credit and debt recovery, 

Kind regards, 

The Stephen P Wales Team

A: 

The default display on the meter is the available credit left on the meter. 

Kind regards, 

The Stephen P Wales Team