A: 

It sounds like the switch that disconnects the supply when it reaches zero is faulty.  I'm afraid this cannot be repaired on site, but we do offer a Collect / Repair / Return service for this particular meter.  Click here for more information, 

Kind regards, 

The Stephen P Wales Team

A: 

The coin mechanism on this meter has 2 scales, and depending where it's positioned within the meter, determines how much the consumers are charged.  Click here to download the instruction manual which gives more detail, and includes the chart showing which position relates to which charge, 

Kind regards, 

The Stephen P Wales Team

A: 

All of our prepayment meters allow you to on-sell electricity in scenarios as you described above.  You would continue to pay the bill on the primary meter coming in to the property, and the secondary prepayment meters would allow you to gather funds from your tenants for their proportion of usage.  You control the rates set on the meter, allowing you to ensure you recoup enough funds to pay the primary bill, and most will allow additional features such as emergency credit and debt recovery, 

Kind regards, 

The Stephen P Wales Team

A: 

This meter has no internet connectivity, but can be fitted with a padlock to prevent people from accessing the coin box. Our most secure prepayment solution is MeterPay, which utilises smart meter technology, allowing owners to be notified on a number of potential fraud events, such as somebody removing a terminal cover or trying to bridge the terminals.  Click here for more information on MeterPay.

Kind regards, 

The Stephen P Wales Team