A: 

The TIM30 can only be configured to accept £1 & 20p coins, €1 coin and L1 & L2 tokens.  The TIM2000R, however can be configured to accept 6 different coin s of any type, which can easily be programmed on site.  Simply navigate to the correct programming option then enter 12 coins of the type required.  You can then assign a value to the programmed coin allowing you to specify the time per coin.

I hope this helps, but please feel free to get in touch if you require any further information,

A: 

If you can email the serial number of the timer, (written on the base), we can confirm with the manufacturer which key code you require.  Please Note, replacement keys will only be sold to customers who have previously purchased a corresponding timer through us or can verify that they are a legitimate customer, (e.g. a landlord).

Kind regards,

The Stephen P Wales Team

A: 

Both the TIM3100 and TIM2000R would allow you to set a pre-set tariff, i.e. a fixed amount that needs to be entered before the connected device will operate, (n.b. the TIM35000 also has this feature, but as a current sensing timer, any time left once the washing machine finishes would then be held for the next tenant).  Both can be programmed to accept £1 coins only. 

Kind regards, 

The Stephen P Wales Team

A: 

Hello Jason,

The TIM3500, (and TIM30, TIM3100 & TIM3200), has a 'Clear Credit on Power-up' feature, which allows you to control whether the timer retains any remaining credit or not, when powered down.  

Kind regards, 

The Stephen P Wales team

A: 

The conversion kit will allow use of the new £1 coin, (while stopping use of the old £1 coin), and will still accept 20p's.

Kind regards,

The Stephen P Wales Team

A: 

It sounds like you have the same time set for a £1 & 20p.  There are two separate registers, ST.01 that specifies the time given for a £1 coin, and ST.02, which specifies the time given for a 20p.  It sounds like you just need to amend the time given in the ST.02 register, but if you have any further trouble, feel free to get in touch.

A: 

I'm afraid this message on the display indicates a failure on the Power Supply Board.  If the timer is less than a year old, this would be covered under the warranty, (subject to appropriate use), but if not, you can purchase these boards from our Timer Spares section on the website, They're quite easy to fit on site but we do offer a Collect/Repair/Return service which you can find more information about under the Meter Repairs section of our site.

A: 

Yes, simply enable the Credit Save feature by changing the configuration code in the programming settings.  For more information, download our Quick Programming Guide from the product page,

A: 

Yes, the TIM30 is configured for the new £1 coin and 20p coins.  We hold them in stock, so orders received before 4pm will be dispatched same day for next working day delivery,

A: 

The TIM30 is only available to accept the €1 coin, however the TIM2000R can learn coins on site so can be configured for 6 coins of any type.

Upon adding multiple coins, the TIM30 will add additional time according to time programmed per coin, 

Kind regards, 

The Stephen P Wales Team

A: 

On the TIM30 there is a cutout on the bottom left hand side of the timer which you can access for termination of both cables, 

Kind Regards, 

The Stephen P Wales Team

A: 

I'm afraid the circuit boards cannot be repaired, but we have both available to purchase from the Timer Spares section of our site.  We also offer a collect / repair / return service which you'll find more information on in our Services category. 

Kind regards, 

The Stephen P Wales Team

A: 

Error 06 occurs when you have a time in the ST02 programming slot, (usually for 20p coins), but the machine is configured for only a pound.

If you download our Quick Programming Guide from the product page, you should be able to change this setting to 0 which will clear the error, 

Kind regards, 

The Stephen P Wales Team

A: 

All of our timers are supplied with one over-ride key, one front cover key and one cash box.  Additional keys can be purchased if required from our Timer Spares section, 

Kind regards, 

the Stephen P Wales Team

A: 

For the TIM30, TIM3100, TIM3200 and TIM3500, the keys supplied are of the same code, so will work in all other timers supplied by us.  We can also supply alternate key codes where required, for example, if you lose a set or suspect a tenant has a copy, 

Kind regards, 

The Stephen P Wales Team

A: 

Error 08 relates to the programming on the timer, which can sometimes be lost if there is a power surge or cut.  You can download the programming guide from our site if required, but if you check the programming settings, this should resolve your issue, 

Kind regards, 

The Stephen P Wales Team

A: 

If you download the S P Wales Quick Programming Guide (£1 & 20p), (listed on the TIM30 product page under Downloads), you will see how to change the second digit of the configuration code, which specifies whether time is shown in hours and minutes or minutes and seconds, 

Kind regards, 

The S P Wales Team

A: 

The TIM3500 is our current sensing timer and so the available time will only count down when the connected device is drawing power, with any remaining time staying on the timer until power is drawn again.