A: 

The conversion kit will allow use of the new £1 coin, (while stopping use of the old £1 coin), and will still accept 20p's.

Kind regards,

The Stephen P Wales Team

A: 

Hello Jason,

The TIM3500, (and TIM30, TIM3100 & TIM3200), has a 'Clear Credit on Power-up' feature, which allows you to control whether the timer retains any remaining credit or not, when powered down.  

Kind regards, 

The Stephen P Wales team

A: 

The TIM30 is only available to accept the €1 coin, however the TIM2000R can learn coins on site so can be configured for 6 coins of any type.

Upon adding multiple coins, the TIM30 will add additional time according to time programmed per coin, 

Kind regards, 

The Stephen P Wales Team

A: 

Both the TIM3100 and TIM2000R would allow you to set a pre-set tariff, i.e. a fixed amount that needs to be entered before the connected device will operate, (n.b. the TIM35000 also has this feature, but as a current sensing timer, any time left once the washing machine finishes would then be held for the next tenant).  Both can be programmed to accept £1 coins only. 

Kind regards, 

The Stephen P Wales Team

A: 

For the TIM30, TIM3100, TIM3200 and TIM3500, the keys supplied are of the same code, so will work in all other timers supplied by us.  We can also supply alternate key codes where required, for example, if you lose a set or suspect a tenant has a copy, 

Kind regards, 

The Stephen P Wales Team

A: 

All of our timers are supplied with one over-ride key, one front cover key and one cash box.  Additional keys can be purchased if required from our Timer Spares section, 

Kind regards, 

the Stephen P Wales Team

A: 

If you can email the serial number of the timer, (written on the base), we can confirm with the manufacturer which key code you require.  Please Note, replacement keys will only be sold to customers who have previously purchased a corresponding timer through us or can verify that they are a legitimate customer, (e.g. a landlord).

Kind regards,

The Stephen P Wales Team

A: 

The TIM3500 is our current sensing timer and so the available time will only count down when the connected device is drawing power, with any remaining time staying on the timer until power is drawn again.

A: 

Power surges or power cuts can sometimes result in the timer losing it's programming, however, if this is a consistent issue, it may indicate a fault with the control board. We have these available as a spare part and they are relatively straight forward to replace.

A: 

The TIM30, TIM60, TIM3100, TIM3200 & TIM3500 all come with one set of keys but additional sets are available to purchase separately in our timer spares category.

A: 

These will need to be fitted by a qualified electrician, but they're pretty straight forward to install and set-up. You can view installation and programming instructions under the Downloads tab on the product page. They should work for all types of washing machines and driers.